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Frequently Asked Technical Questions
- Our Policy Guidelines
- What are all the files and directories in my home directory?
- How do I run my own cgi programs?
- How do I run cgiemail, Formmail and graphical counters?
- How do I use the anonymous ftp site? (not all accounts)
- How do I create a Majordomo mailling list?
- How do I use Real Audio?
- How do I change my login password?
- How do I check the web usage stats for my domain?
- I need to configure my mail reading program so I can access my emails. What are the proper settings?
- What is the correct path to perl(and other programs)?
- How do I create my own "404 Not found" error page?
- How do I use the secure server for my order page?
- How do I use the Mail list directory?
- Boutique Shop Cart
- Basic Frontpage configuration
- Basic Msql2 info
- Common Problems


A special note - this does not apply to frontpage webs, follow normal cgi instructions
To: joe@blue.com Subject: example
This is a test message. This is a test message. name: [name] phone: [phone]
location to publish to: fred.com (note if the domain is not active use the ip# we assigned)
FTP server name: fred.com
Directory path: /www/fred
Username: fred
Passwd: As-sent-to-you

To use this you must submit your domain name and a database name to us, so we can set it up for you
for machine you put your system name. This is the name that the prompt says when you log into the shell


Normally, any text(such as your credit card number) sent from your
browser to the web server is sent as plain text. This means that a
hacker could potentially intercept(however unlikely) the information
sent from your browser and read it.
However, by using the secure server, the information is encrypted
before it is sent from your browser. It would be practically impossible
for anyone to decrypt it without knowing the key.
Please use the secure server only when necessary.
Assume your domain is example.com.
Use the following url to access your pages via the secure server.
Note: Your particular server may differ from this info. Each domain is setup
with it's own faq page similar to this one, for you to use.
https://plus38.safe-order.net/example/anypage.html
The above page would be accessed from the normal web server as:
http://example.com/anypage.html
Your cgi-bin dir is:
https://plus38.safe-order.net/cgi-example/
*SPECIAL NOTE FOR FORMMAIL.CGI*
If you are using formmail.cgi thru the secure server, you MUST use the
following url:
Note: Your particular server may differ from this info. Each domain is setup
with it's own faq page similar to this one, for you to use.
https://plus38.safe-order.net/cgi-bin/formmail.cgi
Here's an example:
<FORM METHOD=POST ACTION="https://plus38.safe-order.net/cgi-bin/formmail.cgi">
<input type=hidden name="recipient" value="sales@yourdomain.com">
<input type=hidden name="subject" value="Order">
<input type=hidden name="return_link_url" value="http://yourdomain.com/">
<input type=hidden name="return_link_title" value="Back to Main Page">
The last two line allow a link back to your main page - thus they get a
report of what they ordered and a link. We made the modification for you
already
Its important that you call your order page thru a secure URL in order to work properly
Ex. https://plus38.safe-order.net/yourdomain/yourorderform.htm

"I can't find my access log!"
They are in your home directory, this is the directory you are in when you first logon.
We don't keep error logs for performance reasons.
"Where do I put my cgi-bin scripts?"
Put them in the subdirectory cgi-bin which should be under your www directory.
"I am being told file not found"
"I am being told No such file or directory"
Upload your Perl script in ascii mode, not binary mode.
Sometimes it seems like this is asked about once a day, so we're going to repeat it, loudly.
"I get errors such as
Literal @sdfsdf now requires backslash at ./test.rob line 2, within string
Execution of ./test.rob aborted due to compilation errors."
Place a "\" before such offending @ characters. This is an incompatibility between Perl 5 and Perl 4.
"Where should I store files for anonymous ftp access?"
Put files in the directory named anonftp/pub. This will allow a file to be accessed by a customer with ftp://yourdomain.com/pub/your-file-name.
For security the following applies
"Hey, how do I stop people who are not in my group from reading a directory?"
Type chmod o-r directory while you are in the directory above it.
"I don't care if people in my group can read my directory, but I don't want them to write in it!"
Type chmod g-w directory while you are in the directory above it.
"Who is in my group?"
In general, each domain has its own group. If you find you are in the group users, let us know if you wish for your domain to have its own group.
"Tell me more about permissions, they sound neat!"
To list the access permissions of a file or directory, type ls -ls *. r=read access, x=execute access, w=write access. The first three letters apply to you, the second three letters apply to your group, the last three letters apply to everyone else. Execute access enables you to run programs or enter directories.
Examples of using chmod:
PEOPLE PERMISSIONS
u = the file's user (or owner) r = read access
g = the file's group x = execute access
o = others w = write access
a = the user, the group, and others.
chmod a+w = let everyone write to the file
chmod go-r = don't let people in the file's group or others to read
the file
chmod g+x = let people in the file's group execute the file
Note that files that start with a "." are hidden files. To see them, type ls -al at shell prompt.
If you wish to ftp this file in, go to the /home/fred directory assuming your userid is fred.