Hosting FAQs
  • F.A.Q: Common Problems/Questions

    Common problems and questions that you may have.


    6. How do I connect to my account via FTP? - Top

    When using WS_FTP downloadable from devhelper

    Step1: Create a new profile. To do this, Press the w> button.
    Step2: Under "Profile Name", enter in your company name or simply your domain name.
    Step3: Enter your IP address in the field named "Host Name/Address:". Click here to obtain the IP adress for your account.
    Step4: Now enter your login on your account in the box corresponding with "User ID".
    Step5: Enter your account password in the field named "Password".
    Finally, make sure that the "Anonymous" box is not checked. You may choose to select the box entitled "Save Pwd" this will store your password for future use.

    Now press the "OK" button near the bottom left of the window and you will automatically be logged into your account via FTP.

    The online manual has full detailed instructions.

    - Updated: March 23, 2000

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