Hosting FAQs
  • F.A.Q: Common Problems/Questions

    Common problems and questions that you may have.


    1. Why can't I send mail through my domain? I receive fine - Top

    If you've checked your settings, chances
    are that your dial-up provider prohibits it.

    Several ISPs prohibit what is known as
    mail relay. Mindspring is one or them.

    They require that when you send mail through
    there dial-up that you use the SMTP setting
    they provide. To see if this is the case,
    change the SMTP according to their set-up
    instructions. If the mail goes through, then
    that was the problem.

    You can leave your email program to that
    SMTP setting, and indicate the return email
    address of your domain. With the exception
    of checking the email routing headers,
    most recipients won't know the difference.

    The only other solution is to change to
    another dial-up ISP.

    - Updated: July 19, 2000

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